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Plumbing Frequently Asked Questions

Do you have questions concerning our plumbing services in the Tempe, AZ area? Hansen Family Plumbing and Air has some answers!

Contact our team online or call us today at 602-805-4836 for further inquiries about our expert plumbing services!

Why does my toilet keep running?

There are many reasons your toilet is continuously running, including:

  • Overflow valve
  • Flush valve/flapper seal
  • Leaky fill valve
  • Flapper chain
  • Toilet handle

If you have any of these complications with your toilet, don’t hesitate to contact Hansen Family Plumbing and Air – call 602-805-4836 or contact us online.


What can’t I put in my garbage disposal?

Here are some things you should never put down your garbage disposal – because they cause the blades to jam:

  • Bones
  • Celery
  • Coffee grounds
  • Egg shells
  • Fruit pits
  • Grease
  • Pasta
  • Potato peels

Why do my drains keep clogging?

There are many reasons your drains could be clogging, including:

  • Cracked, broken, or damaged sewer pipes
  • Tree roots penetrating the pipes
  • Improper toilet usage like flushing away feminine products, baby wipes, paper towels or napkins, food, q-tips, medicine, pills
  • Pouring grease, fats, or oils down the drain

Why do we run out of hot water so quickly?

Wondering why you’re running out of hot water so quickly? Here are some reasons you run out of hot water:

  • Sediment buildup in your water heater
  • Your water heater is too small
  • Your water heater is too old
  • Faulty thermostat

If any of these things occur with your water heater, it’s time to call the plumbing experts at Hansen Family Plumbing. Dial 602-805-4836 or contact us online for water heater services in the Tempe area.


Why do I have low water pressure?

Here are various reasons why you may experience a loss of water pressure in your home:

  • Too much demand on water
  • Faulty fixtures
  • Broken pressure regulator
  • Closed valves
  • Clogged pipes
  • Corroded plumbing

What temperature should I set my water heater?

The Department of Energy recommends having your water heater set to 120 degrees Fahrenheit, but if you have never adjusted your hot water heater, it is probably set to 140 degrees, which is the default setting from most manufacturers.


Why did my water bills increase suddenly?

The most common cause for a sudden increase in your water bill is running water from your toilet. A continuous running toilet could waste up to 200 gallons a day. It’s important to fix toilet leaks as soon as possible so that your water bills don’t continue to rise.


Why does my water smell?

Your water may smell because of:

  • Sulfur (rotten egg smell)
  • Sewage
  • Chlorine bleach
  • Decaying organic matter

If any of these things are causing a bad odor in your water system, immediately call Hansen Family Plumbing. Our plumbing experts will help get your home’s water system back to normal – call 602-805-4836 or contact us online

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