Why Choosing a Family-Owned Company Still Matters in 202In a time when more and more home service companies are being bought out by private equity firms, it’s worth asking: what happens when your go-to plumbing or HVAC company gets sold to a corporation?
At Hansen Family Plumbing & Air, we believe the answer is simple — the heart of the business changes. And that’s why we’ve made a promise to our customers: we’re not selling out. We’re staying local, family-owned, and focused on the values that built this company from the ground up.
The Hidden Cost of Corporate Buyouts
When a local service company is bought by a large investment group, you might not notice the change immediately. The trucks still show up. The uniforms may look the same. But behind the scenes, the priorities often shift — and it’s not usually in favor of the customer.
Higher turnover, rushed service, and cost-cutting measures become the norm. Long-time technicians are replaced with new faces. Customer relationships take a backseat to profit margins. And before you know it, the service feels less personal, less dependable, and more like just another transaction.
What Makes Family-Owned Different?
At Hansen Family Plumbing & Air, our name means everything. We live here, we work here, and we raise our families here. That connection to our community is at the core of how we do business.
- Our team is our family. We have technicians who have been with us for years. When you call us, you’re often getting the same familiar faces who know your home’s history and your comfort preferences — not a revolving door of contractors.
- We prioritize people, not profits. There’s no boardroom telling us to cut corners or rush through a job. Our priority is doing it right, not just doing it fast.
- We answer to our customers, not shareholders. Your satisfaction is our success — not a quarterly earnings report.
Local Matters When it Comes to Choosing an HVAC or Plumbing Company
Choosing a family-owned company means supporting a business that’s invested in the same community you live in. When you choose Hansen Family Plumbing & Air, you’re choosing:
- A company that hires locally
- A team that gives back through community outreach and volunteer programs
- A business owner you can actually speak to if something goes wrong
We’re not just another service company. We’re your neighbors.
Our Commitment to You
Since 2013, Hansen Family Plumbing & Air has been committed to raising the standard for what home service should feel like — honest, dependable, and rooted in real relationships. We’ve built our reputation one customer at a time, and we’re not going anywhere.
If you’re tired of impersonal service or being treated like just another number, we invite you to experience the difference that comes with working with a team that truly cares.
Stay Local. Stay Loyal. Stay Comfortable.
Choose Hansen Family Plumbing & Air — where you’re treated like family.
